Do we need HOA participation to launch?
No. Exolet can be introduced through management companies or other organizing partners. HOA administrators and community content can be added later.
Questions & answers
A clear path to getting started.
Can we keep our existing website and engagement platform?
Yes. Exolet is designed to work alongside existing websites and engagement platforms. Compatible content sources can feed the TV channel and companion app.
Do residents need new equipment?
Many residents can use supported TVs, streaming devices, phones, tablets, or computers they already own. Exolet confirms device and model compatibility before rollout.
How much does a community channel cost?
Community channels start around $250 per month. Qualifying communities and portfolios may have fully subsidized options. Monthly participation and fully licensed arrangements are also available; scope and terms are agreed with Exolet.
Who owns the sponsorship rights?
Rights depend on the model. In the fully licensed model, the community owns all sponsorship rights. Subsidized and monthly participation models use an agreed sponsorship and revenue-share arrangement.
Can a management company launch across several communities?
Yes. Portfolio distribution is a core part of the Exolet model. An aggregated portfolio may support subsidized channels and agreed revenue sharing with the management company or organizing entity.
Can seniors living at home use Exolet?
Yes. The platform is not dependent on residence in a community. Home care providers and other organizations can help introduce it to seniors and families living independently.
How do I become a reseller or ambassador?
Contact Exolet with your community, agency, or market focus. Resellers help develop business relationships; ambassadors help build local participation and contribute content. Terms and responsibilities are discussed individually.
Can we bring in our newsletter and club websites?
Yes. Existing newsletters, group websites, and other compatible sources can contribute to the channel. Exolet will confirm the available interfaces, permissions, and update process for each source.
Who manages community information?
Authorized staff, HOA administrators, and local contributors can manage community content. The workflow can also draw from sources that are already maintained elsewhere.
Can we change pricing models later?
Yes. The model can be reviewed on an annual basis. Sponsorship rights and any revenue sharing are agreed for the selected arrangement.
How do we plan a launch?
Contact Exolet to discuss your residents, devices, content sources, and distribution partner. A focused initial launch can grow as participation increases; timing is agreed for the implementation scope.
Do we need a Digital Village website to use Exolet?
No. Digital Village is our community website and resident portal service for communities that need one. Featured sites start at $499 per month, separately from the TV channel. You can keep your existing website or portal.