Account & data controls

Delete your Exolet account.

This page explains how users of the Exolet Digital Village Android app can request deletion of their account and associated personal data. Exolet Digital Village is provided by Exolet LLC.

How to request deletion

  1. Email support@exolet.com from the email address associated with your Exolet account.
  2. Use the subject line Delete my Exolet account.
  3. Include your full name and the name of your community or organization so we can locate the correct account.
  4. We will verify that you are authorized to make the request before deleting the account. We may contact you or your community administrator if additional verification is needed.
Start deletion request

For your security: do not send your password, authentication code, government identification, financial information, or medical information by email.

What happens to your data

Data deleted

After verification, deletion covers personal data associated with the account in systems controlled by Exolet, which may include:

  • account and profile information;
  • community memberships and session information;
  • notification registration tokens;
  • photos, calendar information, voice-command transcripts, and other content submitted through Exolet, when associated with the account.

Data that may be retained

Limited information may be retained when required by law or reasonably necessary for security, fraud prevention, dispute resolution, or recordkeeping. Any retained information will be restricted to those purposes and kept only for the applicable legal or operational retention period.

Community-managed information

A participating community or organization may independently control copies of information that you submitted to it. We will coordinate with the applicable community when appropriate, but you may also need to contact that community directly regarding data held in its own records. Information remaining in routine backups is isolated from ordinary use and removed as those backups are overwritten under the applicable backup schedule.

Delete specific data without closing your account

You may ask us to delete particular content or personal data while keeping your account active. Email support@exolet.com and describe the data you want deleted. We will confirm what can be removed without disabling features you still use.

Need help?

Contact Exolet LLC at support@exolet.com.
2251 N Rampart Blvd #587, Las Vegas, NV 89128

Last updated: August 31, 2026