Data deleted
After verification, deletion covers personal data associated with the account in systems controlled by Exolet, which may include:
- account and profile information;
- community memberships and session information;
- notification registration tokens;
- photos, calendar information, voice-command transcripts, and other content submitted through Exolet, when associated with the account.
Data that may be retained
Limited information may be retained when required by law or reasonably necessary for security, fraud prevention, dispute resolution, or recordkeeping. Any retained information will be restricted to those purposes and kept only for the applicable legal or operational retention period.
Community-managed information
A participating community or organization may independently control copies of
information that you submitted to it. We will coordinate with the applicable
community when appropriate, but you may also need to contact that community
directly regarding data held in its own records. Information remaining in
routine backups is isolated from ordinary use and removed as those backups are
overwritten under the applicable backup schedule.
Delete specific data without closing your account
You may ask us to delete particular content or personal data while keeping your
account active. Email support@exolet.com
and describe the data you want deleted. We will confirm what can be removed
without disabling features you still use.